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"To give you some feedback on my coaching experience.

First of all I need to say that so far the overall experience and benefits have exceeded my initial expectations. Thanks to your Coach's patience, sensitivity and acumen I have been able to give a name to my demons. I understand getting the best of them will be a long process but now that I have clearly identified how they influence me I am very confident that I will prevail.

One of the most useful techniques I have been practicing with your Coach concerns the management of under performing colleagues. He has taught me to transform the negative ions of the situation into a transforming and positive force. I have also learned that one of the most important quality people expect from leader is consistence. It is not easy but it is very rewarding.

During the last session last week Robert and I discuss my objectives for the coming 90 days. I look forward to more improvements."

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Managing Director  MNC Hong Kong

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What is your opinion of the coaching engagement?

Engagement was high on both sides, coach and coachee. I think my engagement resulted in an accelerated pace of awareness and knowledge intake early on.

What knowledge and skills did you learn during the coaching sessions?

Knowledge acquired is mainly around the following aspects: bring change in people and in myself by "new wiring" as opposed to "fixing"; stop telling and start asking; coach people with a process (it is not just a casual conversation).

Skills that I developed are: improve relationship management with direct reports to bring about more creativity into the organization; develop more open relationship with my direct reports; bring stronger rapport with direct reports; encourage people to find answers in themselves by asking powerful questions.

What learning did you apply to your role that resulted in proven successes?

Ask questions, powerful questions, to uncover solutions and answers within others. Tell less, ask more. I don't need to have all the answers, I only need to have all the questions. We, people, are "wired" in many different ways and knowing my reports "traits" can help me improve my communication with them.

What personal transformations do you feel you have experienced?

I give greater attention to empowering my people / managers.  I focus more on discovering the greatness in others and leverage it for the benefit of the organization.

What would you say to someone considering working with your coach?  Go for it!

What do you feel is the ROI to your organization?

I believe the ROI is tangible and can be appreciated in the staff retention, the business growth of South region (region I am responsible for) as well as the improvement in the openness in the relationships within my management team. 

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General Manager, MNC China

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